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CUSTOMER SUPPORT

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CONTACTS & SUPPORT

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Atención al cliente Mallas Marca Glutos
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CALL US

123-456-7890

MON-FRI: 8am to 9pm

CHAT WITH US

Representatives and Advisors are available:

MON-SUN: 8am - 9pm

WE ARE ALWAYS THERE TO SERVE YOU

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CONTACT SUPPORT

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FREQUENTLY  ASKED QUESTIONS

  • How do I add a new question and answer?
    To add a new question, follow these steps: Click the Manage FAQ button From your site's dashboard click 'Add' and then choose the 'Questions and Answers' option Each new question must be assigned to a category Save and publish You can always edit your FAQs, reorder them and select other categories.
  • Can you insert an image, video or gif to my FAQ?
    Yes. To add media content, follow these steps: Enter the app options Click Manage FAQs Create or choose the question you want to add media to When editing your answer, click the image, video or gif icon Add the content from your library and save the changes.
  • What is a FAQ section?
    A FAQ (Frequently Asked Questions) section serves to quickly answer common questions about your business such as 'What are your hours?', 'Where do you ship to?' or 'How can I make a reservation?' FAQs are a great way to help people navigate your site and can even help you improve your site's SEO.
  • How much is the shipping?
    Gluteos Brand Leggings offers two types of shipments: - Standard Shipping: 7-10 business days and it's free - Express Shipping: 3-7 business days and costs €5.90
  • Why didn't I receive my order?
    There are several reasons why you are not receiving orders. Anyway, anything, please contact us immediately to solve the problem. 1) Failed delivery attempt more than 2 times: it means that they have not found you at the address and they are returned with the package. In this case, they will leave a notification on your mobile so that you can pick up the package at the office. 2) The shipment has been lost: it happens very little but it can happen. 3) Delay with the order: sometimes no matter how hard we try, deliveries are delayed. In this case, we will ask you to wait a little longer.
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